Visitor Information Assistant
In order to qualify, you must meet the eligibility and qualifications requirements as defined below by the closing date of the announcement. For more information on the qualifications for this position, visit the Office of Personnel Management's General Schedule Qualification Standards. Your application and resume must clearly show that you possess the experience requirements. Transcripts must be provided for qualifications based on education. Provide course descriptions as necessary. Specialized Experience Requirement:
For the GS-6:
One year of experience equivalent to at least the GS-05 level. Specialized experience are:
Served as a collection officer for the sale of maps, permits, passes and accounted for inventory, supplies and monies collected; Answered phones and greeted visitors; Reported visitor center statistics such as visitor numbers and activities for project planning; Arranged informational interpretive displays and provided information to the public. Assisted with drafts and edits content for the internal and external websites, as well as providing technical assistance on appearance, design, layout and delivery of the communications content. OR One full year (18 semester hours) of successfully completed graduate level education if the coursework is directly related to the work of the position (for example -Business Administration or Accounting); OR combinations of graduate level education that is directly related to the position and specialized experience. For the GS-7:
One year of specialized experience equivalent to at least the GS-06 level. Specialized experience is define as:
Served as the point of contact for the dissemination of public information of a specific work program for a unit; produced brochures, promotional materials, website and social media content, news releases, and/or newsletters used in support of a public information program; reviewed documents for accuracy and compliance and/or formally responded to inquiries and resolved issues related to a specific work program; developed curriculum, materials, and event planning for interpretive and conservation education programs; and/or served as a point of contact for the public for the sale of items such as books, maps, t-shirts, permits, passes or tickets and accounted for inventory, supplies and monies collected as part of an interpretive and conservation education program OR One full year (18 semester hours) of successfully completed graduate level education if the coursework is directly related to the work of the position (for example -Business Administration or Accounting); OR combinations of graduate level education that is directly related to the position and specialized experience. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Estimated Salary: $20 to $28 per hour based on qualifications.
For the GS-6:
One year of experience equivalent to at least the GS-05 level. Specialized experience are:
Served as a collection officer for the sale of maps, permits, passes and accounted for inventory, supplies and monies collected; Answered phones and greeted visitors; Reported visitor center statistics such as visitor numbers and activities for project planning; Arranged informational interpretive displays and provided information to the public. Assisted with drafts and edits content for the internal and external websites, as well as providing technical assistance on appearance, design, layout and delivery of the communications content. OR One full year (18 semester hours) of successfully completed graduate level education if the coursework is directly related to the work of the position (for example -Business Administration or Accounting); OR combinations of graduate level education that is directly related to the position and specialized experience. For the GS-7:
One year of specialized experience equivalent to at least the GS-06 level. Specialized experience is define as:
Served as the point of contact for the dissemination of public information of a specific work program for a unit; produced brochures, promotional materials, website and social media content, news releases, and/or newsletters used in support of a public information program; reviewed documents for accuracy and compliance and/or formally responded to inquiries and resolved issues related to a specific work program; developed curriculum, materials, and event planning for interpretive and conservation education programs; and/or served as a point of contact for the public for the sale of items such as books, maps, t-shirts, permits, passes or tickets and accounted for inventory, supplies and monies collected as part of an interpretive and conservation education program OR One full year (18 semester hours) of successfully completed graduate level education if the coursework is directly related to the work of the position (for example -Business Administration or Accounting); OR combinations of graduate level education that is directly related to the position and specialized experience. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
- Department:
1001 General Arts And Information - Salary Range:
$37,843 to $42,053 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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